Refund policy

Total Golf Trainer Returns & Refund Policy

Last Updated: July 10, 2026

We stand behind every Total Golf Trainer product and want you to be completely satisfied with your purchase.

30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you may return your product within 30 days of the original delivery date for a refund.

To qualify for a refund:

  • The return request must be submitted within 30 days of delivery.

  • The product should be returned in good condition with all included components.

  • Proof of purchase is required.

Return Process

To begin a return, please contact our customer support team with:

  • Your order number

  • Your name

  • The reason for your return

Our team will provide return instructions.

Refunds

Once your returned item has been received and inspected, refunds will be issued to the original payment method.

Please allow 5–10 business days for your financial institution to process the refund.

Return Shipping

Unless the return is due to a manufacturing defect or shipping error, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless required by applicable law.

Non-Returnable Items

The following items may not be eligible for return:

  • Gift cards

  • Clearance or final sale items

  • Products specifically marked as non-returnable

Exchanges

If you received the wrong item or a damaged product, please contact us immediately so we can arrange a replacement.